Archive for November 2010

Computer Acronyms Detangled – SSL

Man, do computer technicians ever love their acronyms!  TCP/IP, DHCP, DNS, OWA, RDP, RCP, WINS, CMOS, BIOS, PCMCIA; I could list them all day, and the funny thing is that if there’s any other geeks reading this, they can probably tell me exactly what each and every one of those means.  (There’s even a running joke about the last one:  “People Can’t Memorize Computer Industry Acronyms”)  In this series of articles, I’m going to tackle SSL Certificate Computer Networksome of the acronyms that you might need to know in order to get your business computing environment up to spec.  I’ve decided to start with a technology that has become more and more prominent as time goes on; the infamous SSL or Secure Socket Layer.

SSL is a technology that is used primarily on websites.  If you’ve ever done online banking or purchased something from amazon.com, you’ve probably noticed the little padlock that appears on the top of your web browser.   Read the rest of this entry »

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Can your server do this? – Outlook Anywhere

Here’s a common scenario I run into with business networks all the time.  Let’s say you are running Exchange on your server in the office to handle all incoming mail to your company’s domain at WaltersWidgets.com.  Employees in the office use Microsoft Outlook to manage their email, contacts and calendar info.  This works great for everyone except for a few sales employees with laptops.  They are sometimes in the office, but often travel to other cities on sales calls and seminars, and they take their laptops with them.  Their Exchange Server OutlookOutlook works fine in the office, but as soon as they leave the office with their laptop, Outlook goes into “cached mode” and won’t send or receive anything new or synchronize calendars or contacts until the next time they are back in the office.

Some people get around this using Outlook Web Access, which allows you to use your web browser to access email from the office server (more on this in another article).  But what if you want to stick to the familiar Outlook interface?

Enter Outlook Anywhere (formerly known under the esoteric “RPC over HTTP” moniker).  Starting with Microsoft Exchange 2003 and Outlook 2003, the server can be configured to allow Outlook to function from anywhere in the world that the laptop has an internet connection.  The upshot of all this is that the sales people in the aforementioned example can take their laptops on the road, and still have LIVE access to all their email, contacts, and calendar info, without ever having to leave the comfortable Outlook interface.

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Can your server do this? – Faxing

I’ve noticed that many of my customers throughout Naples are not utilizing their equipment to the fullest capacity.  By this I mean that they’ve spent the money on a great network infrastructure, and are only utilizing 10% of the capabilities of their equipment!  I have Fax Serverdecided to write a series of articles entitled “Can your server do this?” which touches on many of the capabilities of a Windows server that I sometimes see overlooked.  The first of these deals with a rather mundane issue, faxing.  (But I promise a more rousing topic next time)

I realize that faxing is archaic and deplorable; most people think of it as the digital communication equivalent of a hammer and chisel.  However, it is not showing any signs of disappearing, mostly because legal documents which contain signatures are still faxed around with regularity.  If you have a fax machine in your office, think of replacing it with a digital fax solution. Read the rest of this entry »

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Naples, FL 34102
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